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7switch
Frequently Asked Questions
Frequently Asked Questions
For all questions pertaining to the use of your e-books or about your 7Switch account
How do I read my book ?
What to do with my URLLink.acsm file?
Read on my computer
Transfer my book to a tablet / a telephone
Transfer my book to an e-reader
Send my book to my Kindle
Problems with DRM-protected books
Error Message : E_ADEPT_NO_TOKEN
I cannot seem to download the book that I purchased
Error message : "ELIC_ALREADY_FULFILLED_BY_ANOTHER_USER"
Error message : "Error! Check Activation" ou "E_ACT_NOT_READY"
Problems encountered
I paid for my order with PayPal but have not received my book yet
I purchased a book a long time ago but can no longer download it
I want to request a refund
The book that I am looking for cannot be found
My account
Merge my accounts
What does 7switch do with my personal data?
May I retrieve orders placed on the Immatériel.fr bookstore?
Download my receipts
I want to delete my account
Book availability
How to get my gift ?
Give a digital book
How does pre-order work ?